1. Introduction

Welcome to theva.me ("Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not use the site.

 2. Information We Collect

We may collect personal information from you in a variety of ways, including when you visit our website, register on the website, place an order, subscribe to our newsletter, fill out a form, or in connection with other activities, services, features, or resources we make available on our website.

 3. Information You Provide

We may collect personal identification information from you in various ways, including your name, email address, mailing address, phone number, and payment information when you interact with our website.

We may collect non-personal identification information about you whenever you interact with our website. This may include the browser name, the type of device you are using, and technical information about your means of connection to our website, such as the operating system, the Internet service providers utilised and other similar information.

 4. Information Collected Automatically

We may collect information about you automatically when you visit our website, such as your IP address, browser type, operating system, referring URLs, your use of our website, and actions taken on the Website.

 5. How We Use Collected Information

theva.me may collect and use your personal information for the following purposes:

• To provide you with the services you requested, manage your account, and process transactions.
• To Improve Customer Service. Information you provide helps us respond to your customer service requests and support needs more efficiently.
• We may use information to understand how our users as a group use the services and resources provided on our website.
• We may use feedback you provide to improve our products and services.
• To Process Payments. We may use the information you provide about yourself when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
• We may use the email address to send user information and updates pertaining to their contract. It may also be used to respond to inquiries, questions, and/or other requests. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.

 6. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our website.

 7. Your Rights

You have the following rights regarding your personal data:

Access

• The right to access and receive a copy of the personal data we hold about you.

Rectification

• The right to request the correction of inaccurate or incomplete personal data.

Erasure

• The right to request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.

Objection

• The right to object to the processing of your personal data, including for direct marketing purposes.

Restriction

• The right to request the restriction of the processing of your personal data under certain circumstances.

Data Portability

• The right to receive your personal data in a structured, commonly used, and machine-readable format and to request the transfer of that data to another controller.

To exercise any of these rights, please contact us

 8. Data Security

We have implemented appropriate technical and organizational measures to protect your personal data from accidental loss, misuse, unauthorized access, alteration, and disclosure. However, we cannot guarantee that unauthorised third parties will never be able to defeat those measures or use your personal data for improper purposes.

 9. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

 10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 11. Contact Us

If you have any questions about this Privacy Policy, please contact us.

Cookies and Tracking

 

Our website only uses "cookies" to enhance your experience on our website. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the website may not function properly for you.